FAQs

To add an item to your cart, you must first click on the product itself to view the order screen. Enter the number of units into the "Quantity" field. Some products contain multiple cuts, so it is important to review all provided information before continuing. Click "Add to Cart" to place the item in your cart. Click on the cart icon at the top of the home page to view your order at any time. You can continue shopping or check out after accessing this page.

If you are having trouble adding a product to your cart or have questions regarding the process, please contact us using our online form. A service representative will review your request, and we will be in touch as soon as possible. If before or after hours, all emails and messages will be responded to the next business day. We appreciate your patience.

We are committed to our foundation of personalized service and quality food distribution. It is our mission to provide the highest quality, freshest product available, while treating our customers like family and valuing our dedicated employees beyond measure.

All orders will be processed and shipped Monday through Wednesday. After placing the order, you will receive an email confirmation at the address you provide. Your email will contain a tracking number. Due to the holidays and weather, delivery times may vary. See schedule below for an estimated shipping schedule. 

*Shipping available in the 48 contiguous US states only. 
**Products must be shipped to a physical address (no P.O. Boxes). 

We proudly guarantee your shipment will contain the highest quality Midwest-raised meat products. We guarantee that you will receive the item you ordered, and it will meet the high expectations for both size and quality.

If you feel the product you received does not meet the standards we listed, please contact us immediately. Our team will gladly assist you to honor our guarantee of Quality, Condition, and Accuracy. Once a service representative is able to review your request, we will be in touch as soon as we can. If before or after hours, all emails and messages will be responded to the next business day. We appreciate your patience and partnership.

We are committed to our foundation of personalized service and quality food distribution. It is our mission to provide the highest quality, freshest product available while treating our customers like family and valuing our dedicated employees beyond measure.

Please handle the dry ice package according to the instructions on the package.

If there is an issue with the meat provided, please feel free to contact us using our online form. A service representative will review your request, and we will be in touch as soon as possible. If before or after hours, all emails and messages will be responded to the next business day. We appreciate your patience and partnership.

We are committed to our foundation of personalized service and quality food distribution. It is our mission to provide the highest quality, freshest product available while treating our customers like family and valuing our dedicated employees beyond measure.

When kept frozen, the product is good for up to six months. Once thawed, the product should be cooked and consumed within three days.

If there is an issue with the meat provided, or the meat has spoiled within six months of being kept in the freezer, please feel free to contact us using our online form. A service representative will review your request, and we will be in touch as soon as possible. If before or after hours, all emails and messages will be responded to the next business day. We appreciate your patience and partnership.

Fresh foods are an essential part of family meals and what we provide here at Heartland Steak Co. We'd like you to think of Heartland Steak Co. as the place to find fresh meat at affordable prices. Compare our quality, and then compare our prices.

Heartland Steak Co. is an American Midwest tradition, putting quality and service first. The highest grades of USDA Choice & Prime beef, Wagyu Beef, all-natural Certified Duroc pork, and chicken paired perfectly with our expert tips. We work closely with our processors and dietitian services so every meat package shipment meets our quality standards. 

Heartland Steak Co. Cooler Directions

When delivered, look for the Heartland Steak Co. logo on the box delivered to your door. The box will be delivered containing dry ice to ensure the order holds the fresh and frozen meat properly. Carefully handle the dry ice with the directions found with it. 

We recommend opening the box and immediately transferring the product to your refrigerator/freezer or grill/oven. It is important someone is home when your box is delivered. All packages will be left at your door. Please remember this package is perishable.

What do I do with my cooler?

Our meat delivery process allows for easy cleanup. Your cooler can be reused or re-purposed, and in some areas, taken to your local recycling center. These are now biodegradable coolers so tossing them in the garbage is fine too! To find your local recycling center visit, http://www.recyclingcenters.org.

If there is a question or inquiry regarding the cooler delivered, please feel free to contact us using our online form. A service representative will review your request, and we will be in touch as soon as possible. If before or after hours, all emails and messages will be responded to the next business day. We appreciate your patience and partnership.

Wagyu beef is a premium beef product originating in Japan. The word Wagyu comes from Japanese and means simply “Japanese beef.” Wagyu has a higher level of marbling than regular beef, making it richer in flavor and more tender.

Authentic Wagyu beef is more expensive than other types of meat because of the way Wagyu beef cattle are raised and processed. Wagyu’s distinct taste and marbling are a result of this process.

Check out our prep & cooking tips page for the best ways to cook any of our meats!

Both USDA Choice beef and USDA Prime beef are high-quality meats; though USDA Prime beef features more marbling and tends to be more tender. However, the specific cut of meat and how it is prepared can make a difference in the quality of the meat once cooked. Check out our beef prep and cooking tips to learn more!

According to the FDA, ground beef will last up to 3-4 months in the freezer and cuts of beef can last from anywhere between 4-12 months in the freezer. However, we recommend eating our products as soon as possible for optimal freshness.

The length of time seafood lasts in the freezer can vary, but we recommend eating your seafood as soon as possible as it gradually loses flavor and texture.

Wagyu beef’s extensive marbling contributes to a rich buttery flavor that surpasses even the best cuts of Black Angus. This marbling also makes Wagyu beef more tender, providing a unique texture that puts it in a league of its own.

Yes, it is. We typically think fattier meat is unhealthy, but Wagyu beef is different. The fat content of Wagyu beef has higher concentrations of healthy fats such as Omega-3 and Omega-6 fatty acids. These beneficial fats can contribute to lowering high cholesterol.

Wagyu beef can be traced back to ancient Japan, where it was carefully developed over many generations by Japanese farmers. However, Wagyu is relatively new to the American market. Americans first got their taste for imported Wagyu in the mid-1970s. Wagyu’s distinct flavor and tenderness created a growing demand, inspiring American ranchers to start producing this sought-after beef. 

Beef is graded by the USDA based on two categories: quality and yield. Quality grades are based on tenderness, juiciness, and flavor, while yield grades are based on the amount of usable lean meat.

Wagyu beef goes beyond Prime beef, with more marbling, tenderness, and a richer flavor. Only 3% of U.S. beef is rated as Prime, and Wagyu grades above Prime. 

At Heartland Steak Co., you can order USDA Choice beef and USDA Prime beef online with a wide selection of products. Shop USDA Choice and Prime steaks, USDA Choice and Prime roasts, and USDA Choice and Prime specialties online today!