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Thank you for visiting Heartland Steak Company’s website. A service representative will review your request and we will be in touch as soon as possible. We appreciate your patience and partnership.
Refund & Return Policy
Quality:
We proudly guarantee your shipment will contain the highest quality Midwest-raised meat products.
Condition:
We guarantee your online meat order will arrive in a condition suitable to our quality standards. Our products are shipped frozen to ensure proper quality of meat and safety when it arrives at your door.
Accuracy:
We guarantee that you will receive the meat you ordered online, and it will meet the high expectations for both size and quality.
If you feel the product you received does not meet the standards we listed, please contact us immediately. Our team will gladly assist you to honor our guarantee of Quality, Condition, and Accuracy. Once a service representative is able to review your request, we will be in touch as soon as we can. We appreciate your partnership.
Email: customerservice@heartlandsteakco.com
Phone: 1-888-695-9229
Safe Handling Instructions
This product was prepared from inspected and passed meat and/or poultry. Some food products may contain bacteria that could cause illness if the product is mishandled or cooked improperly. For your protection, follow these safe handling instructions:
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Keep refrigerated or frozen. Thaw in refrigerator or microwave.
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Always keep your refrigerator at or below 40°F.
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Always keep your freezer at 0°F.
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Keep raw meat and poultry separate from other foods. Wash working surfaces (including cutting boards), utensils, and hands after touching raw meat or poultry.
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Cook thoroughly.
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Cook beef and pork cuts to an internal temperature of 145°F.
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Keep hot foods hot. Refrigerate leftovers immediately or discard.
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Always let the cut rest by removing from heat for 3-5 minutes prior to serving. This allows the cut to self-baste and continue cooking to enhance the flavor.
Click Here for More Tips on Prep & Cooking
In the meantime, feel free to shop our various meat packages, including anything from seafood to steak. Also consider sharpening up your kitchen skills with our recipes, preparation and cooking information, nutrition information, or videos using our Expert Tips section.
Phone number: 1-888-695-9229
If before or after hours, all emails and messages will be responded to the next business day.